ENPrivacy Policy
Last updated: June 25, 2026
This Privacy Policy explains how LLP Take Top Entertainment (“Take Top Entertainment”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal data when you use our mobile games, applications, websites and related services (collectively, the “Services”).
Our games are generally free-to-play and may include optional in-app purchases, advertising, analytics, attribution, social features, leaderboards, cloud saves, customer support, user-generated content features and other gameplay-related functionality.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who we are
The data controller responsible for your personal data is:
LLP Take Top Entertainment
Address: Kazakhstan, Astana city, Almaty district, BAUYRZHAN MOMYSHULY Avenue, building 2B, apt. 1a, postal code 010000
Email: contact@taketopgames.com
The same email address is used for privacy requests, customer support requests, user-generated content reports and other questions related to our Services.
2. Information we collect
We may collect information directly from you, automatically through your device and gameplay activity, from app stores and platforms, and from third-party partners such as analytics, advertising and attribution providers.
2.1 Information we collect automatically
When you use our Services, we may automatically collect:
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device information, including device model, manufacturer, operating system, screen resolution, language, country, time zone and technical settings;
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device identifiers, including IDFA, IDFV, Google Advertising ID, Android ID, Firebase installation ID, app instance ID and similar identifiers;
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IP address and approximate location based on IP address;
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gameplay information, including game progress, levels, scores, achievements, session duration, in-game events, tutorial progress, virtual currency balance, ad views, rewards, crashes and technical logs;
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usage information, including features used, buttons clicked, interactions with game mechanics, ads viewed, ad frequency and in-app behavior;
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purchase-related information, including purchase events, product identifiers, transaction status, purchase history, receipts and refund status;
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advertising information, including ad impressions, ad clicks, ad revenue, ad placement, ad network, campaign attribution and consent status;
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crash reports, diagnostics, performance data and error logs.
2.2 Information you provide to us
You may provide us with information when you:
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contact customer support;
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request a refund or report a purchase issue;
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send us emails, screenshots, videos or other materials;
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participate in surveys, tests, promotions or feedback requests;
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create or use an account, profile, nickname or avatar, where available;
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submit user-generated content, where such features are available.
This information may include your name, email address, support message, purchase identifier, platform, game name, screenshots, attached files, gameplay videos, profile name, user ID and any other information you choose to provide.
2.3 Information from platforms and third-party services
If you access our Services through third-party platforms or connect third-party services, we may receive information from them in accordance with your privacy settings and the applicable platform rules. Such platforms may include:
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Google Play;
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Apple App Store;
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Apple Game Center;
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Google Play Games;
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Facebook, Meta or TikTok services;
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other login, cloud save, social, analytics, attribution or advertising services.
The information may include your platform user ID, display name, profile information, purchase status, achievements, friends list or other platform-related information, depending on the feature and your consent or settings.
3. User-generated content
Some of our Services may allow users to create, upload, submit, publish, send, share, display or otherwise make available content, including but not limited to:
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usernames, nicknames, avatars and profile information;
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chat messages, comments, posts or other text;
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custom levels, maps, rooms, buildings, designs, drawings, skins, items or other in-game creations;
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screenshots, videos, gameplay recordings or other media;
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ratings, reactions, likes, reports or other interactions;
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other content or materials submitted by users through our Services.
We refer to this as “User-Generated Content” or “UGC”.
3.1 Visibility of user-generated content
UGC may be visible to other users, to our moderation team, to platform providers, to service providers who help us operate the Services, and, where applicable, to the public.
You should not submit UGC that contains private information about you or another person, such as full name, address, phone number, email address, financial information, government ID, exact location, passwords, personal photos of others without permission, or any other sensitive personal information.
If you choose to disclose personal information in UGC, you understand that such information may be viewed, copied, saved, shared or used by other users.
3.2 How we use user-generated content
We may collect, store, display, reproduce, modify, adapt, process, moderate, remove, block, analyze and review UGC for the following purposes:
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to operate UGC features in our Services;
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to display UGC to other users;
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to save and synchronize UGC across devices or sessions;
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to provide social, multiplayer, sharing, leaderboard or community features;
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to moderate content and enforce our rules;
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to investigate reports, complaints, abuse, fraud, cheating, harassment or illegal activity;
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to protect users, our Services and our legal rights;
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to comply with app store policies, applicable laws and legal requests;
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to improve our Services, safety systems, moderation tools and user experience.
3.3 UGC rules and prohibited content
You are responsible for the UGC you submit. You must not submit, upload, publish, share or distribute UGC that:
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is illegal, fraudulent, misleading or harmful;
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infringes intellectual property rights, privacy rights, publicity rights or other rights of any person or company;
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contains hate speech, harassment, bullying, threats, abuse or discriminatory content;
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contains sexually explicit, pornographic or exploitative content;
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exploits, harms or endangers minors;
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contains excessive violence, cruelty or disturbing material;
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promotes self-harm, dangerous behavior or illegal activity;
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contains personal data of another person without permission;
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contains spam, scams, malware, phishing, advertising abuse or unauthorized commercial content;
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impersonates another person or falsely represents your identity;
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violates applicable laws, app store policies, community rules or our Terms of Use.
3.4 Moderation of user-generated content
We may moderate UGC using manual review, automated tools, keyword filters, reporting systems, user blocking tools and other safety measures.
We may, at our discretion and without prior notice:
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review UGC before or after publication;
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reject, hide, restrict, remove or delete UGC;
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limit the visibility of UGC;
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suspend or terminate access to UGC features;
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restrict, suspend or terminate user accounts;
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block users from interacting with each other;
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report illegal content or activity to competent authorities where required or permitted by law.
We do not guarantee that all UGC will be monitored or reviewed. However, we reserve the right to take action when we believe UGC violates this Privacy Policy, our Terms of Use, community rules, app store policies or applicable law.
3.5 Reporting UGC and blocking users
Where UGC or social interaction features are available, we may provide tools to report objectionable content or abusive users and, where applicable, block users.
You may also report UGC or safety concerns by contacting us at:
Please include the game name, your platform, user ID if available, description of the issue, screenshots if possible, and any other information that may help us investigate the report.
3.6 Ownership and license to UGC
Unless otherwise stated in our Terms of Use, you retain any rights you may have in your UGC.
However, by submitting UGC through our Services, you grant Take Top Entertainment a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to use, host, store, reproduce, display, distribute, modify, adapt, create derivative works from, moderate, remove and otherwise process your UGC for the purpose of operating, improving, promoting, protecting and providing the Services.
This license allows us to make UGC available inside our games, show it to other users, technically process it, moderate it, use it for support or safety purposes, and operate the features where UGC is submitted.
You represent that you have all rights and permissions necessary to submit your UGC and grant this license.
3.7 Deletion of UGC
You may request deletion of your personal data and, where technically possible, UGC associated with you by contacting us.
Please note that some UGC may remain available if:
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it has been shared with other users and cannot reasonably be removed;
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it has been copied or stored by other users;
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we need to retain it for legal, safety, fraud prevention, dispute resolution or enforcement purposes;
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it has been anonymized or aggregated;
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deletion is technically impossible or would disproportionately affect the functionality of the Services.
4. How we use information
We use the information we collect for the following purposes:
4.1 To provide and operate the Services
We use data to:
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install, operate and maintain our games;
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save game progress;
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provide gameplay features;
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provide in-app purchases and virtual items;
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deliver rewards and advertisements;
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provide customer support;
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process refund and purchase-related requests;
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provide updates, bug fixes and technical notices;
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detect crashes and improve performance.
4.2 To improve and personalize the Services
We use data to:
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analyze gameplay, retention, difficulty, balance and user behavior;
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understand which features are used;
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improve game design, tutorials, levels, monetization and content;
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personalize gameplay experience, offers, events, ads and content;
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test new features and conduct analytics.
4.3 Advertising and monetization
Our Services may show advertisements, including contextual and personalized ads, depending on your consent, region, platform settings and applicable law.
We and our advertising partners may use advertising identifiers, device information, approximate location, gameplay events, ad interactions and other technical data to:
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show ads;
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measure ad performance;
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limit ad frequency;
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prevent fraud;
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attribute installs and advertising campaigns;
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calculate ad revenue;
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personalize ads where permitted by law and with required consent.
You can usually reset or limit advertising identifiers through your device settings. On iOS, you can manage tracking permission through Apple’s App Tracking Transparency settings. On Android, you can manage ad personalization and advertising ID settings through Google settings.
4.4 Analytics and attribution
We use analytics and attribution tools to understand how users find and use our Services, measure advertising campaigns, detect technical issues, analyze game performance and improve user experience.
4.5 Safety, fraud prevention and enforcement
We use information to:
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detect cheating, fraud, bots, abuse and unauthorized activity;
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protect users and the Services;
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enforce our Terms of Use and community rules;
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investigate reports and support requests;
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prevent payment fraud, ad fraud and technical abuse;
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comply with legal requirements and app store rules.
4.6 Legal compliance
We may use information to comply with applicable laws, regulations, legal processes, tax/accounting obligations, law enforcement requests, app store requirements and to establish, exercise or defend legal claims.
5. Legal bases for processing
If you are located in the European Economic Area, United Kingdom or another region requiring a legal basis for processing, we rely on the following legal bases:
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performance of a contract, where processing is necessary to provide the Services you request;
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legitimate interests, such as improving our games, preventing fraud, operating analytics, ensuring security and supporting our business;
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consent, where required for personalized advertising, tracking, certain cookies, push notifications or similar technologies;
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legal obligation, where processing is necessary to comply with law;
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protection of vital interests or public interest, where applicable in limited cases.
You may withdraw consent at any time where processing is based on consent. Withdrawal of consent does not affect processing that occurred before withdrawal.
6. Sharing of information
We may share information with the following categories of recipients:
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advertising networks and mediation partners;
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analytics and attribution providers;
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cloud hosting, backend and infrastructure providers;
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customer support tools and service providers;
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payment processors, app stores and platform providers;
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fraud prevention, security and anti-cheat providers;
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professional advisors, auditors, lawyers and accountants;
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authorities, regulators or law enforcement where required or permitted by law;
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other companies in connection with a merger, acquisition, financing, restructuring or sale of assets;
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other users, where information is part of public or social features, leaderboards, multiplayer, profiles or UGC features.
Third-party partners process information according to their own privacy policies. Their use of information is not controlled by this Privacy Policy.
7. Advertising, analytics and SDK partners
We use or may use third-party SDKs, advertising networks, mediation partners, attribution providers, analytics providers and platform services.
The specific partners used may vary depending on the game, platform, operating system, country, user consent, app version and availability of the relevant service.
Below is a list of partners we use or may use, together with links to their privacy policies or privacy notices:
These partners may collect or receive device identifiers, advertising identifiers, IP address, approximate location, device information, app usage information, ad interaction data, attribution data, diagnostics and other technical information for advertising, attribution, analytics, fraud prevention, mediation, reporting and service operation purposes.
We encourage you to review the privacy policies of these third parties to understand how they process personal data.
8. In-app purchases
Our Services may offer optional in-app purchases. Payments are processed by the relevant app store or payment platform, such as Apple App Store or Google Play. We do not receive or store your full payment card details.
We may receive purchase-related information, such as transaction ID, product ID, receipt, purchase status, purchase time, refund status and platform information, in order to deliver purchased items, verify purchases, prevent fraud and provide support.
9. Social features, leaderboards and multiplayer
Our Services may include social features such as profiles, nicknames, avatars, leaderboards, multiplayer interactions, friends, chats, clans, UGC, sharing tools or similar features.
When you use these features, other users may see information such as your nickname, avatar, score, ranking, achievements, gameplay activity, profile information, UGC and other information you choose to share.
Please do not use your real name or disclose private personal information in social features unless you understand that such information may be visible to other users.
10. Push notifications
We may send push notifications if you allow them on your device. Push notifications may include game updates, rewards, events, reminders, offers or other service-related messages.
You can disable push notifications through your device settings at any time.
11. Cookies and similar technologies
Our websites and certain Services may use cookies, pixels, SDKs, local storage and similar technologies to operate the Services, remember preferences, analyze usage, measure advertising and prevent fraud.
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
12. Children
Our Services are not intended for children under the minimum age required by applicable law unless a specific Service is designed and made available for such users in compliance with applicable legal requirements.
Unless otherwise stated for a specific game, our Services are intended for users aged 13 or older. In the European Economic Area, United Kingdom and other regions where a higher age of digital consent applies, our Services may be limited to users of the applicable minimum age unless valid parental consent is obtained where required by law.
We do not knowingly collect personal data from children under the applicable minimum age without required parental consent. If you believe that we have collected personal data from a child without appropriate consent, please contact us at contact@taketopgames.com and we will take reasonable steps to delete such information.
Where required by law, platform rules or app store policies, we may use age-appropriate settings, contextual advertising, limited data processing, parental consent mechanisms or other measures designed to protect children’s privacy.
Some games may have different age ratings depending on platform, region, content, advertising, UGC features or applicable law. Platform age ratings do not necessarily mean that we knowingly collect personal data from children.
13. International transfers
We operate internationally and may transfer, store and process information in countries other than your country of residence, including countries that may have different data protection laws.
Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections, standard contractual clauses, data processing agreements or other lawful transfer mechanisms.
14. Data retention
We retain personal data for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security and support legitimate business needs.
Retention periods may vary depending on the type of data, the game, the platform and legal requirements.
When data is no longer needed, we delete, anonymize or aggregate it where reasonably possible.
15. Security
We use reasonable technical, organizational and administrative measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information.
16. Your privacy rights
Depending on your location, you may have rights regarding your personal data, including the right to:
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access personal data we hold about you;
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request correction of inaccurate data;
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request deletion of personal data;
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object to certain processing;
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restrict certain processing;
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withdraw consent;
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request data portability;
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opt out of personalized advertising, targeted advertising, sale or sharing of personal information where applicable;
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lodge a complaint with a data protection authority.
To exercise your rights, please contact us at:
We may need to verify your identity before responding. Because many of our Services do not require account registration, we may only be able to identify your data if you provide information such as game name, platform, device ID, advertising ID, user ID, purchase ID or support ticket information.
If we cannot verify your identity or locate your data, we may be unable to fulfill your request.
17. California and other U.S. state privacy rights
If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information.
We do not sell personal information for money. However, some sharing of identifiers and advertising data with advertising partners may be considered “sale”, “sharing” or “targeted advertising” under certain U.S. privacy laws.
You may opt out of personalized advertising or tracking through your device settings, consent management tools where available, or by contacting us.
We will not discriminate against you for exercising your privacy rights.
18. European privacy rights
If you are located in the European Economic Area, United Kingdom or Switzerland, you may have rights under applicable data protection laws, including GDPR or similar laws.
You may contact us at contact@taketopgames.com to exercise your rights.
You also have the right to lodge a complaint with your local data protection authority.
19. Third-party websites and services
Our Services may contain links to third-party websites, advertisements, platforms, SDKs or services. We are not responsible for the privacy practices, content or policies of third parties.
Please review the privacy policies of third parties before using their services or providing information to them.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If we make changes, we will update the “Last updated” date above. Where required by law or where changes are material, we may provide additional notice, such as in-app notice, website notice or request for renewed consent.
Your continued use of the Services after the updated Privacy Policy becomes effective means that you accept the updated Privacy Policy.
21. Contact us
If you have any questions, requests, complaints or reports regarding this Privacy Policy, your personal data or user-generated content, please contact us:
LLP Take Top Entertainment
Address: Kazakhstan, Astana city, Almaty district, BAUYRZHAN MOMYSHULY Avenue, building 2B, apt. 1a, postal code 010000
Email: contact@taketopgames.com